Network Success Coordinator

Job Summary

Supporting partner requests for client assessments, the full-time Network Success Coordinator will utilize proprietary technology to manage scheduling, documentation, and performance analysis in a fully remote environment.

Key responsibilities:

• Utilize technology platforms to acknowledge, schedule, document, and monitor benefit eligibility assessments
• Handle high volume inbound and outbound telephonic scheduling while ensuring customer satisfaction
• Collaborate with management to analyze performance metrics and redirect efforts as necessary

Required qualifications:

• 2+ years of customer service or related experience
• Experience with outbound/inbound calling is highly preferred
• Proficiency in Office Suite and Google Suite is highly preferred
• Ability to self-manage and work autonomously in a remote environment
• Must be 18 years of age or older