New Patient Liaison

Job Summary

To support a growing practice, the full-time New Patient Liaison will manage scheduling for new patients, handle inbound and outbound calls, and perform customer service functions, all while having the option to work remotely.

Key responsibilities:

• Schedule new patients and manage waitlist communications
• Create patient accounts and process referrals efficiently
• Collaborate with internal teams to ensure seamless patient intake and service delivery

Required qualifications:

• Bilingual in Spanish preferred
• Previous call center experience required
• Proficient in Electronic Health Records and Microsoft Office
• Typing speed of at least 45 WPM
• Strong interpersonal skills for effective communication with diverse groups