New Patient Scheduling Coordinator

Job Summary

Responsible for scheduling new and established patients, the full-time remote New Patient Scheduling Coordinator will manage incoming calls and emails, ensuring accurate information entry and addressing patient inquiries.

Key responsibilities

• Schedule appointments for new patients and established patients based on incoming requests
• Gather and verify patient information, explaining necessary forms and policies
• Handle daily call volumes while providing support and answering patient questions

Required qualifications

• High School Diploma or GED
• Strong computer skills are required
• Experience in a customer service role is preferred
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with healthcare scheduling systems is a plus