New York Licensed Client Service Manager

Job Summary

To support a growing Commercial team, the fully remote New York Licensed Client Service Manager will manage the renewal process, build client relationships, and ensure compliance while delivering tailored insurance solutions.

Key responsibilities

• Manage the renewal process by gathering client information and delivering timely, tailored solutions
• Build and maintain strong relationships with clients and carrier partners through exceptional customer service
• Conduct regular audits to ensure compliance with regulations and maintain high service standards

Required qualifications

• Bachelor's degree with a minimum of 3+ years of client service and/or claims management experience, or a High School degree/GED with 8+ years of relevant experience
• Property and Casualty Insurance License
• Proficiency in Microsoft Office
• Desire to build relationships and deliver results
• Adaptability and resilience in managing shifting priorities