New York Licensed RN Care Navigator

Job Summary

Working remotely, the New York Licensed RN Care Navigator will manage a caseload focused on kidney health management, facilitating high-quality patient outcomes through care coordination, member education, and collaboration with healthcare providers.

Key responsibilities

• Handle inbound and outbound calls to deliver exceptional service and educate members on kidney health and treatment options
• Engage members in HealthMap's Kidney Health Program and follow up based on complexity and policy guidelines
• Coordinate care as a liaison between patients, their support networks, and healthcare providers to resolve issues and support self-management

Required qualifications

• Active, unrestricted RN license in New York
• Bachelor's degree required, or 6+ years of RN experience including 3+ years in case management may be considered in lieu of a degree
• CCM certification preferred
• Three years of experience in case management preferred
• Experience working with nephrology or cardiology patients preferred