New York Remote Customer Service Rep
Job Summary
Seeking a dedicated Remote Customer Service Representative residing in New York, this full-time hourly position will assist customers with billing inquiries, ensure accurate account documentation, and provide detailed explanations of account statuses while working from home.
Key responsibilities:
- Assist customers with billing inquiries and concerns
- Ensure accurate documentation of account information in the client system
- Adhere to state and federal regulations while managing delinquent accounts
Required qualifications:
- High school diploma or equivalent
- Proficiency in Microsoft applications and ability to learn new software
- Effective call handling skills and professionalism
- Detail-oriented with strong organizational and prioritization abilities
- Reliable internet connection meeting specified speed requirements
Complete Job Description
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