New York Virtual Care Coordinator

Job Summary

Supporting virtual patient care activities, the full-time New York Virtual Care Coordinator will manage remote monitoring duties, assist with telemedicine services, and collaborate on telehealth program implementation while working onsite.

Key responsibilities

• Performs quality assurance and peer reviews for telehealth and virtual patient observation programs, providing recommendations for improvement
• Meets regularly with senior leadership to discuss quality metrics and offer feedback on program workflows
• Collaborates with clinical staff to ensure patient safety and monitors outcomes of virtual monitoring transitions

Required qualifications

• Minimum three years of direct patient care experience, with five years preferred
• Bachelor's degree in a health-related field is required; a Master's degree is preferred
• Experience with telehealth or remote monitoring technology, including electronic medical records
• Proven ability to analyze policies impacting telehealth and draft organizational protocols
• Telehealth Coordinator Certification and BCLS certification are preferred