NOC Analyst
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing overnight support for FCC systems, the full-time remote NOC Analyst will monitor enterprise infrastructure, perform technical support for hardware and network issues, and engage with internal and external teams for incident resolution.
Key responsibilities
- Monitor the enterprise infrastructure, including applications and services, and provide technical support for hardware and software issues
- Implement best practices within the incident management process and coordinate the resolution of IT-related outages
- Maintain and update support tickets and documentation while delivering outstanding customer service
Required qualifications
- Bachelor's degree in Information Technology or a high school diploma/GED with a minimum of 4+ years of relevant experience
- Must be a U.S. citizen and able to obtain Public Trust Clearance
- Ability to provide rotating site support (24x7) in a high-paced environment
- Hands-on experience with infrastructure monitoring and management solutions
- Experience with tools such as Splunk, SolarWinds, or Dynatrace is preferred
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,452 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
