NOC Support Engineer
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Job Summary
Supporting the stability and availability of financial markets infrastructure, the full-time NOC Support Engineer will manage incident tickets, resolve complex IP network issues, and provide customer-facing technical support in a remote environment.
Key responsibilities:
- Provide support for large-scale TCP/IP, VPN, and MPLS networks, including protocol troubleshooting
- Engage with vendors and manage incident tickets to ensure timely resolution of network issues
- Coordinate network maintenance activities and provide on-call escalation support as needed
Required qualifications:
- 3-5 years of experience in Network Operations and troubleshooting
- Hands-on experience with Cisco, Arista, and Juniper routers and switches
- ITIL Certification preferred
- Understanding of financial markets and experience in a financial industry support role
- Computer Science degree or equivalent work experience is preferred
Complete Job Description
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