Non-Licensed Insurance Representative
Job Summary
Customer-focused and detail-oriented, the full-time remote Non-Licensed Insurance Representative will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, and billing questions while ensuring an exceptional customer experience.
Key Responsibilities
- Provide outstanding customer service through inbound phone interactions
- Assist customers with policy servicing requests, updates, and general inquiries
- Accurately document customer interactions and maintain detailed records in company systems
Required Qualifications
- High school diploma or equivalent
- Ability to learn insurance concepts, processes, and systems
- Proficiency with computers and the ability to navigate multiple applications
- Minimum 1 year of customer service experience preferred
- Dependability and commitment to attendance expectations
Complete Job Description
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