Non-Licensed Insurance Representative
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Job Summary
Seeking customer-focused Non-Licensed Insurance Representatives, this full-time remote position will manage customer inquiries related to policy servicing, account maintenance, and billing while ensuring an exceptional customer experience.
Key Responsibilities
- Provide outstanding customer service through inbound phone interactions
- Assist customers with policy servicing requests, updates, and general inquiries
- Accurately document customer interactions and maintain detailed records in company systems
Required Qualifications
- High school diploma or equivalent
- Proficiency with computers and ability to navigate multiple applications
- Ability to learn insurance concepts, processes, and systems
- Minimum 1 year of customer service experience preferred
- Dependability and commitment to attendance expectations
Complete Job Description
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