Non-Licensed Insurance Service Representative
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Job Summary
Seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives, the full-time remote position will manage customer inquiries regarding policy servicing, billing, and general insurance-related services while ensuring an exceptional customer experience.
Key Responsibilities
- Provide outstanding customer service through inbound phone interactions
- Assist customers with policy servicing requests, updates, and billing inquiries
- Accurately document customer interactions and maintain detailed records in company systems
Required Qualifications
- High school diploma or equivalent
- Proficiency with computers and ability to navigate multiple applications
- Ability to learn insurance concepts, processes, and systems
- Strong problem-solving and critical thinking skills
- Minimum 1 year of customer service experience preferred
Complete Job Description
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