Non-Licensed Insurance Service Representative
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Job Summary
Seeking detail-oriented Non-Licensed Insurance Service Representatives for a full-time remote position, who will manage customer inquiries related to policy servicing, billing, and general insurance support while ensuring exceptional customer experiences.
Key Responsibilities
- Provide outstanding customer service through inbound phone interactions
- Assist customers with policy servicing requests, updates, and inquiries
- Accurately document customer interactions and maintain detailed records
Required Qualifications
- High school diploma or equivalent
- Proficiency with computers and ability to navigate multiple applications
- Ability to learn insurance concepts, processes, and systems
- Dependability and commitment to attendance expectations
- Minimum 1 year of customer service experience preferred
Complete Job Description
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