Non-Medical Transportation Processor
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Job Summary
Supporting Medi-Cal Beneficiaries, the part-time Non-Medical Transportation Processor will coordinate transportation for medical-related appointments, ensuring accurate processing of requests while working remotely within 50 miles of West Sacramento.
Key responsibilities
- Review and process incoming NMT requests submitted through various channels
- Validate beneficiary eligibility and appointment details in accordance with program criteria
- Coordinate with transportation providers to schedule rides and confirm service availability
Required qualifications
- High school diploma or GED required
- Minimum 6 months of customer service or administrative experience; healthcare or transportation coordination preferred
- Proficiency with Microsoft Office Suite (Word, Outlook, Teams) and internet browsers
- Experience navigating case management or help desk systems is a plus
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