North America Market Solutions Director
Job Summary
Driving ARR growth and enhancing customer experience, the full-time North America Market Solutions Director will manage and coach regional Market Solutions Leaders, ensuring disciplined execution across the customer lifecycle while working remotely.
Key Responsibilities:
- Manage, coach, and develop Market Solutions Leaders to execute the end-to-end customer solution lifecycle
- Guide teams through organizational transformation, enhancing solutioning capabilities and customer engagement
- Co-own regional revenue targets and oversee performance management to drive continuous improvement
Required Qualifications:
- 12+ years of management experience in enterprise PaaS, including Sales, Customer Success, or Solutions Consulting
- Proven track record of driving ARR growth and customer retention in a platform-based selling environment
- Proficient in Salesforce and Business Intelligence tools
- Deep fluency in MEDDPICC and end-to-end customer lifecycle management
- Strong operational rigor with experience in forecasting and data-driven outcomes
Complete Job Description
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