North Carolina Case Qualification Specialist

Job Summary

To support a growing personal injury law practice, the full-time North Carolina Case Qualification Specialist will review exception cases, evaluate potential claims, and communicate empathetically with prospective clients while documenting findings in intake systems.

Key responsibilities

• Review exception cases, focusing on injuries, liability, and potential red flags
• Provide clear recommendations to the managing attorney regarding case signings, referrals, or declines
• Proactively follow up with clients to enhance satisfaction and address concerns

Required qualifications

• 5 or more years of personal injury law experience
• Experience evaluating premises liability and general negligence claims
• Exceptional written and verbal communication skills, especially with injured clients and families
• Strong critical thinking abilities and attention to detail
• Consistent follow-through in a fast-paced environment