North Carolina Clinical Administrative Coordinator

Job Summary

Supporting the Transition of Care team, the part-time Clinical Administrative Coordinator in North Carolina will manage health plan communications, respond to inquiries, and document member activities while working remotely from home.

Key responsibilities:

• Manage and triage incoming and outgoing health plan communications, including phone and email inquiries
• Accurately document member activities and referrals in the Community Care case management platform
• Coordinate daily disenrollment notifications and perform administrative tasks to support member transitions

Required qualifications:

• High School Diploma/GED
• 1+ years of customer service experience
• 1+ years of experience working in electronic health systems
• Intermediate proficiency with Microsoft Office (Excel, Word, PowerPoint)
• Access to a designated quiet workspace with the ability to secure Protected Health Information (PHI)