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North Carolina Insurance Service Representative

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Location: Remote
Compensation: Hourly
Reviewed: Sun, Nov 01, 2026
This job expires in: 29 days

Job Summary

To provide exceptional customer support, the full-time North Carolina Insurance Service Representative will assist customers with policy inquiries, account maintenance, and billing questions while working remotely in a distraction-free environment.

Key Responsibilities
  • Provide outstanding customer service through inbound phone interactions
  • Assist customers with policy servicing requests and general insurance-related questions
  • Accurately document customer interactions and maintain detailed records in company systems
Required Qualifications
  • High school diploma or equivalent
  • Ability to learn insurance concepts, processes, and systems
  • Proficiency with computers and the ability to navigate multiple applications
  • Dependability and commitment to attendance expectations
  • Strong problem-solving and critical thinking skills

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