North Carolina Licensed Claims Representative

Job Summary

Handling liability and property claims under close supervision, the full-time North Carolina Licensed Claims Representative will investigate, adjudicate, and resolve coverage issues while working remotely from home near the Raleigh Branch Office.

Key responsibilities

• Investigates and adjudicates claims, ensuring compliance with statutory laws and maintaining accurate documentation
• Evaluates and negotiates claims, recognizing subrogation opportunities and managing payments within designated authority
• Responds to inquiries from policyholders, agents, and other stakeholders while maintaining knowledge of relevant laws and regulations

Required qualifications

• High school diploma or GED with two years of related claims handling or customer service experience; bachelor's or associate's degree preferred
• Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred
• Must obtain required state licenses within 45 days of employment for external applicants and 90 days for internal applicants