North Carolina Licensed Consumer Access Specialist

Job Summary

To support patient financial services, the PRN North Carolina Licensed Consumer Access Specialist will perform Medicare compliance reviews, create patient financial estimates, and coordinate with insurance companies while working remotely during day shifts.

Key responsibilities

• Conducts Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed
• Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans
• Registers patients for services, ensuring accuracy and minimizing duplication of medical records

Required qualifications

• High School Diploma or equivalent required; Associate's degree preferred
• 1+ year of customer service experience preferred
• Basic knowledge of medical terminology
• Exposure to insurance benefits and ability to decipher insurance information
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Rep (CRCR) preferred