Omnichannel Therapeutic Area Lead
Job Summary
Leading the adoption and integration of omnichannel capabilities, the full-time remote Associate Director, Omnichannel Therapeutic Area Lead will serve as a strategic advisor to Brand, Medical, and Commercial leadership teams, shaping customer engagement strategies and driving data-driven business decisions.
Key responsibilities
- Serve as a strategic thought partner, contributing to customer engagement strategies informed by customer insights and analytics
- Lead the development and execution of integrated customer experiences across various channels, optimizing engagement performance
- Drive cross-functional initiatives to operationalize customer engagement strategies while ensuring stakeholder alignment and delivery
Required qualifications
- 5+ years of experience in pharmaceutical marketing, omnichannel strategy, or related fields
- Demonstrated ability to influence senior stakeholders and lead cross-functional teams
- Experience with AI-enabled targeting and advanced customer engagement approaches
- Knowledge of pharmaceutical regulatory, legal, and medical review processes
- Strong communication and relationship-building skills
Complete Job Description
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