Onboarding Coordinator

Job Summary

To ensure smooth customer implementations, the full-time remote Onboarding Coordinator will manage project tracking, coordinate handoff readiness, and facilitate scheduling and preparation across teams.

Key Responsibilities

• Review incoming handoffs for completeness and coordinate with team leads to confirm kickoff readiness
• Arrange and prepare for kickoff meetings and working sessions, ensuring all necessary attendees are informed
• Maintain project milestones and track progress, turning meeting notes into actionable assignments

Required Qualifications

• Experience coordinating customer projects, implementations, or service delivery
• Strong initiative and ability to follow through on tasks without a daily task list
• Proficient in clear written communication for customer and colleague interactions
• Organizational skills to manage multiple engagements and deadlines effectively
• Familiarity with tools such as Jira, Salesforce, or Confluence is beneficial