Onboarding Coordinator

Job Summary

To support the onboarding process for prospective patients, the full-time remote Onboarding Coordinator will manage scheduling and tracking assessments, educate referrals about services, and ensure effective communication with patients and internal teams.

Key responsibilities

• Schedule and track assessments for prospective patients with Onboarding Specialists
• Handle inbound calls from patients and referral sources while meeting daily and weekly scheduling goals
• Document all interactions and maintain communication with referral sources and team members

Required qualifications

• Associate's degree in a related field or equivalent experience
• Previous experience in sales, marketing, or customer service
• Experience in outbound/inbound call center or scheduling preferred
• Proficiency in MS Office Suite and Salesforce or similar software
• Strong organizational skills and ability to work independently