Onboarding Specialist
Job Summary
To support the growth of ExactCare's patient base, the full-time Onboarding Specialist will conduct phone-based medication assessments, register patients for services, and build relationships through exceptional customer service while working remotely.
Key responsibilities
- Conduct health and medication reviews with patients, ensuring accurate data entry of prescription information
- Achieve key performance metrics set by management while managing the patient assessment process
- Educate patients and facilities about ExactCare services and maintain accurate records for team communication
Required qualifications
- Associate's degree in a related field or equivalent experience
- 1+ year of pharmacy customer service experience
- Certified Pharmacy Technician preferred
- Proficiency in MS Office suite
- Strong organizational skills and ability to multitask effectively
Complete Job Description
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