Operations Analyst

Job Summary

To support the Operations department, the full-time Operations Analyst I will process work order requests, maintain knowledge of operations procedures, and manage daily work requests in a fully remote capacity.

Key responsibilities

• Process work order requests made by Administrators
• Review and update the status of all assigned daily work requests
• Send follow-up emails on pending requests and document issues or overdue work requests

Required qualifications

• General business, accounting, or finance degree preferred; five years of related work experience may substitute for a degree
• Prior experience with Relius or similar software is a plus
• Working knowledge of Microsoft Office software
• Ability to handle multiple tasks effectively and prioritize under pressure
• Strong organizational skills and the ability to interact productively with all company employees