Operations Assistant

Job Summary

Supporting business owners remotely, the part-time contract Operations Assistant will manage SOP development and enforcement, maintain CRM and database hygiene, conduct software audits, and negotiate vendor contracts to enhance operational efficiency.

Key responsibilities

• Draft and enforce clear Standard Operating Procedures (SOPs) for recurring workflows, ensuring documentation remains current
• Clean, deduplicate, and standardize CRM and database entries to maintain data integrity for reporting and outreach
• Audit software and tool stacks to identify cost-saving opportunities and manage vendor negotiations effectively

Required qualifications

• Minimum of 3 years of experience in operations, business administration, or a similar systems-focused role
• Proven ability to operate independently and take ownership of workflows without detailed instruction
• Experience with CRM and database management tools such as HubSpot or Salesforce
• Strong skills in documenting processes and negotiating vendor agreements
• Ability to maintain high standards for accuracy and organization in a fast-paced environment