Operations Associate

Job Summary

Supporting operational workflows, the remote MSO Operations Associate will manage claims tracking, provider activation support, and reporting while ensuring team efficiency in a part-time capacity.

Key responsibilities

• Serve as a resource for team members navigating operational workflows and monitor Payment Exception statuses
• Execute Contract Signature Workflow and support provider activation workflows, ensuring timely follow-up on action items
• Update MSO reporting sources regularly and maintain dashboards for team performance visibility

Required qualifications

• Experience in an administrative or operational support role, preferably in healthcare or managed care
• Strong organizational and time-management skills to handle multiple workflows simultaneously
• Proficiency with tools for updating metrics and generating reports (e.g., Google Sheets, CRM systems)
• General understanding of healthcare concepts such as claims processing and medical billing
• Proactive and self-motivated team player with the ability to work with minimal supervision