Operations Associate

Job Summary

Supporting operational workflows, the remote MSO Operations Associate will manage claims tracking, provider activation support, and reporting to ensure efficient team performance in a part-time capacity.

Key responsibilities

• Serve as a resource for team members navigating operational workflows and monitor claims status
• Execute contract signature workflows and support provider activation processes, ensuring documentation readiness
• Update MSO reporting sources regularly and maintain dashboards for team performance visibility

Required qualifications

• Experience in an administrative or operational support role, preferably in healthcare or managed care
• Strong organizational and time-management skills with the ability to manage multiple workflows
• Proficiency in tools for updating metrics and generating reports (e.g., Google Sheets, CRM systems)
• General understanding of healthcare concepts, including claims processing and medical billing
• Proactive and self-motivated with the ability to collaborate effectively across teams