Operations Automation Manager
Job Summary
Leading a team of analysts, the full-time remote Operations Automation Manager will oversee operational excellence, workflow optimization, and automation initiatives to support health plan and provider service delivery.
Key Responsibilities
- Lead and develop a team focused on operational metrics, performance goals, and continuous improvement
- Oversee the Missing Claim Response workflow, ensuring timely resolution of operational issues and risks
- Identify and implement automation opportunities to enhance efficiency and scalability across operations
Required Qualifications
- Bachelor's degree
- Five or more years of experience in healthcare payer operations
- Three or more years of leadership experience managing operational or technical teams
- Strong understanding of healthcare claims processing and payer operations
- Proven ability to translate operational needs into actionable requirements for process improvement
Complete Job Description
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