Operations Coordinator

Job Summary

Managing work orders and facilities support, the full-time remote Operations Coordinator will oversee CMMS administration, coordinate with maintenance teams, and ensure service delivery aligns with performance expectations.

Key responsibilities

• Plan, schedule, and coordinate maintenance activities for assigned teams
• Communicate KPI and SLA requirements while managing third-party contractors for work order completion
• Review daily work orders and follow up to ensure successful service delivery and customer satisfaction

Required qualifications

• 3+ years of experience in facilities management and managing Corrigo CMMS/Work Order application
• Proficient in MS Office, particularly Excel, with the ability to customize administrative reports
• Strong customer service orientation to deliver exceptional experiences
• Ability to multitask and work independently without direct supervision
• Undergraduate degree or equivalent experience preferred