Operations Director - North Dakota

Job Summary

Overseeing all operational units, the full-time remote Operations Director - North Dakota will manage fiscal intermediary services, implement operational policies, and develop leadership skills within subordinates while collaborating with cross-functional teams.

Key responsibilities

• Formulates and communicates operational policies and procedures to maintain operational standards
• Plans and executes strategic objectives in alignment with the company's overall Strategic Plan
• Develops metrics to measure operational performance and participates in continuous improvement projects

Required qualifications

• Bachelor's Degree in business, human services, or a related field, or equivalent work experience
• At least 5 years of relevant experience in operations management
• Knowledge of supervision, business management, and leadership principles
• Extensive experience in managing complex projects with strong critical thinking skills
• Proficiency in Microsoft Office programs, particularly Excel