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Operations Enablement Manager

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Location: Remote
Compensation: Salary
Reviewed: Fri, Nov 13, 2026
This job expires in: 30 days

Job Summary

Leading cross-functional initiatives, the full-time remote Operations Enablement Manager will deliver and manage process and digital pharmacy solutions to enhance operational efficiency and customer engagement across various teams.

Key Responsibilities:
  • Monitor industry trends and analyze customer feedback to enhance operational performance and user experience
  • Identify and optimize workflows, automation, and reporting to improve operations and customer satisfaction
  • Effectively scope and manage projects, ensuring alignment with broader company goals and continuous improvement methodologies
Required Qualifications:
  • 7+ years in operations management, preferably in healthcare or digital pharmacy
  • 3+ years of experience in team management
  • Proven leadership in continuous improvement methodologies such as Lean/Six Sigma
  • Strong technical background in Salesforce, CRM optimization, and contact center technology
  • Excellent analytical skills with the ability to create and manage KPIs and dashboards

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