Operations Excellence Director
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Job Summary
Leading the company's continuous improvement and process standardization strategy, the full-time Sr. Director, Operations Excellence will manage the PMO function, partner cross-functionally to enhance operational performance, and define methodologies for improvement initiatives in a remote setting.
Key responsibilities
- Define and lead the enterprise continuous improvement strategy, ensuring process standardization across Business Operations
- Lead and develop the PMO function, including governance, training, and change management execution
- Partner with cross-functional teams to align improvement priorities with business goals and track KPIs measuring initiative effectiveness
Required qualifications
- Bachelor's degree required
- 10+ years of experience in operations, process improvement, or program management, including leadership experience
- Demonstrated experience building or scaling a PMO or governance function
- Strong executive presence and communication skills
- Proven ability to work effectively with cross-functional and matrixed teams
Complete Job Description
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