Operations Manager
Job Summary
Overseeing all operational aspects of the Michigan Capacity Building Center for Children's Behavioral Health, the full-time Operations Manager will manage training programs, platform logistics, and client engagement while ensuring compliance with MDHHS standards in a remote environment.
Key Responsibilities
- Direct and manage day-to-day operations of the MI CBC, including logistics for live and virtual training sessions and compliance oversight
- Manage the delivery of over 200 annual trainings, including subcontractor agreements and quality content alignment with MDHHS priorities
- Identify and implement process improvements to enhance efficiency and quality of services provided
Required Qualifications
- Bachelor's degree; Master's degree preferred
- Minimum 5 years of experience in project or operations management, preferably in human services
- Understanding of state government operations and/or behavioral health programs is a plus
- Experience managing training operations is a plus
- Proven ability to lead large-scale, multi-stakeholder initiatives
Complete Job Description
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