Operations Manager
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Job Summary
To build and run effective operating systems for cross-functional teams, the full-time remote Operations Manager will manage intake processes, oversee resource planning, and establish operating rhythms while driving accountability and improving operational processes.
Key responsibilities
- Manage the intake and triage process for new client, product, and learning development work
- Build and maintain visibility into team capacity and facilitate resource-planning discussions
- Establish operating rhythms and governance to ensure accountability and streamline project execution
Required qualifications
- Experience in operations, program management, or related roles
- Demonstrated ability to manage complex, cross-functional work across multiple teams
- Strong project and program management skills with a focus on operational processes
- Experience with resource planning and budget management
- Proficiency in administering work-management systems and improving workflows
Complete Job Description
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