Operations Manager
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Job Summary
To support the operational needs of a growing marketing agency, the part-time to full-time Agency Operations Manager will work remotely, focusing on implementing AI-driven workflows, managing processes, and ensuring timely delivery of projects.
Key responsibilities
- Turn defined processes into efficient systems using ClickUp, templates, and SOPs
- Build and manage AI-driven workflows for reporting, quality assurance, and task setup
- Oversee the weekly delivery rhythm, tracking project statuses and team capacity
Required qualifications
- 4+ years of experience in operations, project management, or delivery at a marketing or digital agency
- Hands-on experience with email and lifecycle marketing platforms such as Klaviyo or Braze
- Strong proficiency in using ClickUp for project management
- Demonstrated ability to utilize AI tools effectively in operational processes
- Fluent in written and spoken English, available during US Mountain Time business hours
Complete Job Description
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