Operations Project Manager
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Job Summary
Independently leading and managing projects from initiation through implementation, the full-time remote Operations Project Manager will ensure successful delivery within established service level agreements (SLAs) while collaborating with business stakeholders, internal technology teams, and external vendors.
Key responsibilities
- Manage assigned projects, overseeing timelines, deliverables, and outcomes while serving as the primary point of contact
- Facilitate project meetings, establish action items, and hold participants accountable for deliverables
- Gather, analyze, and document business requirements, translating them into actionable Jira stories
Required qualifications
- 5+ years of experience in mortgage operations, including origination, processing, underwriting, closing, and funding
- Demonstrated experience in independently managing projects and leading stakeholder discussions
- Preferred experience with Encompass LOS and JIRA
- PMP certification is preferred
- Strong knowledge of mortgage compliance and agency guidelines
Complete Job Description
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