Operations Specialist
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Job Summary
To support the operational needs of the sales teams, the full-time Operations Specialist will manage onboarding, training, and documentation processes while working remotely and utilizing AI to enhance efficiency.
Key responsibilities
- Own new-hire setup and onboarding, including system access and communications
- Write and maintain standard operating procedures (SOPs) and manage the knowledge base
- Coordinate weekly team meetings and deliver training for new tools or process changes
Required qualifications
- 1-3 years of experience in operations, program coordination, or sales support
- Proficient in using AI tools to create finished work and automate processes
- Strong writing skills to document processes clearly and concisely
- Experience with Google Workspace (Docs, Sheets, Calendar, Slides) and Slack
- Ability to work asynchronously with remote teams across different time zones
Complete Job Description
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