Operations Specialist

Job Summary

As a fully remote, full-time Operations Specialist, the candidate will manage claims support by serving as a key liaison among carriers, underwriting teams, and claim handlers to ensure timely information exchange and adherence to operational standards.

Key Responsibilities

• Serve as the primary operational contact for carrier representatives and program stakeholders, facilitating communication and information exchange
• Review and manage claims data, ensuring accuracy and completeness in the claims management system
• Maintain program guidelines and workflows, identifying operational issues and supporting process improvements

Required Qualifications

• Experience in insurance, claims administration, or underwriting support
• Working knowledge of insurance terminology and claims processes
• Proficiency with claims management systems and Microsoft Office applications
• Strong organizational skills to manage multiple priorities in a high-volume environment
• High attention to detail and commitment to data accuracy and documentation