Operations Supervisor

Job Summary

Providing supervision to a team of administrative support, the full-time Operations Supervisor will coach, mentor, and manage day-to-day performance while overseeing scheduling and conducting monthly audits in a hybrid work environment.

Key responsibilities

• Recruit, screen, and select applicants for administrative support roles while ensuring proper training and development of staff
• Assign and manage daily workflow, setting clear goals for performance management and fostering a culture of employee engagement
• Utilize productivity reports and customer service scorecards to assess team performance and implement strategies for improvement

Required qualifications

• High School diploma or equivalent
• Minimum of two (2) years of relevant experience in a health care setting
• Bachelor's degree in Administration, Health Care Administration, Management, Finance, or related field may substitute for required experience on a year-for-year basis