Operations Supervisor
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Job Summary
Leading a team to ensure smooth daily operations for Michigan's residential energy efficiency programs, the full-time Operations Supervisor will manage scheduling, workflow, performance tracking, and compliance while supporting internal and external communications remotely.
Key responsibilities
- Supervise, coach, and develop operations team members while managing schedules and workloads
- Oversee daily coordination and communication across program support, field support, and business development
- Monitor performance metrics and ensure compliance with program guidelines and company policies
Required qualifications
- Two to four years of relevant experience in program operations or field support
- Two or more years of people management experience
- Strong data management and reporting skills
- Experience with residential energy efficiency or utility programs is preferred
- Ability to meet all DOT qualification requirements if applicable
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