Operations Supervisor - North Carolina

Job Summary

Overseeing Site Visit Reviewers, the full-time Operations Supervisor - North Carolina will manage daily screening operations, coach staff, coordinate documentation, and ensure productivity and quality assurance goals are met in a remote setting.

Key responsibilities

• Plans, organizes, and directs activities of assigned staff while distributing workflow
• Coordinates project activities with the project team, management, and clients
• Conducts staff performance evaluations and participates in training sessions

Required qualifications

• Bachelor's degree or higher in Business, Business Administration, Accounting, Social Work, Public Policy, or related fields
• 3+ years of relevant work experience in vocational rehabilitation, disability services, or public policy, with direct supervisory experience preferred
• Strong skills in Microsoft Office applications, especially Excel, Word, Outlook, and Access
• Ability to understand and interpret federal and state laws and regulations
• Experience analyzing financial reports and managing project budgets