Operations Support Specialist

Job Summary

Responsible for day-to-day operations in a remote environment, the full-time Operations Support Specialist will manage new account setups, provide client training on product features, and oversee funds management and FDIC Sweep administration.

Key responsibilities:

• Onboard new Commercial client accounts and conduct user training
• Troubleshoot and resolve production issues while implementing mitigation steps
• Recommend and formalize process improvements, assessing risk and impact to the business

Required qualifications:

• Associate's degree or equivalent work experience
• Three years of experience in Institutional Banking or Treasury Management (preferred)