Operations Support Specialist
Location: Remote
Compensation: Hourly
Reviewed: Fri, Oct 09, 2026
This job expires in: 30 days
Job Summary
Supporting the Operations Department, the full-time Operations Support Specialist will manage administrative duties such as group configuration, special projects, and operational support functions in a remote setting.
Key responsibilities
- Maintain an understanding of products and services while assisting with new group setups and renewals
- Audit monthly renewals for accuracy and assist in the preparation and distribution of fee schedules
- Communicate with clients and internal staff, providing additional administrative support as needed
Required qualifications
- Minimum of 1 year of experience in a customer service role
- Some college education or higher preferred
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams
- Knowledge of the insurance, self-funded, and stop-loss industry
- Bilingual in English and Spanish is a plus
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