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Operations Support Specialist

Location: Remote
Compensation: Hourly
Reviewed: Fri, Oct 09, 2026
This job expires in: 30 days

Job Summary

Supporting the Operations Department, the full-time Operations Support Specialist will manage administrative duties such as group configuration, special projects, and operational support functions in a remote setting.

Key responsibilities
  • Maintain an understanding of products and services while assisting with new group setups and renewals
  • Audit monthly renewals for accuracy and assist in the preparation and distribution of fee schedules
  • Communicate with clients and internal staff, providing additional administrative support as needed
Required qualifications
  • Minimum of 1 year of experience in a customer service role
  • Some college education or higher preferred
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams
  • Knowledge of the insurance, self-funded, and stop-loss industry
  • Bilingual in English and Spanish is a plus

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