Operations Support Specialist
Job Summary
Supporting the Operations Department, the full-time Operations Support Specialist will manage administrative duties such as group configuration, special projects, and operational support functions in a remote environment.
Key responsibilities
- Maintain an understanding of products and services while assisting in the setup and renewal of new groups
- Audit monthly renewals for accuracy and facilitate communication with clients and internal staff
- Provide additional administrative support for various tasks and special projects as assigned
Required qualifications
- Minimum of 1 year of experience in a customer service role
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams
- Some college education or higher preferred
- Knowledge of the insurance, self-funded, and stop-loss industry
- Bilingual in English and Spanish is a plus
Complete Job Description
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