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Oracle Cloud Learn Managed Support Consultant
Job Summary
A company is looking for an Oracle Cloud Learn Managed Support Consultant with 2-3 years of experience in implementing and supporting the Cloud Human Learn module.
Key Responsibilities:
- Own and resolve incidents for Oracle Cloud Learn customers who are already live
- Provide work effort estimates for resolving break fix issues
- Train customers and counterparts in administrative operations and advise on best practices
Required Qualifications:
- In-depth knowledge of Oracle Cloud Learn and 2-3 years of experience in implementing and supporting it
- Ability to work under pressure and manage multiple customer support issues simultaneously
- Must be personable, articulate, and have excellent interpersonal communication skills
- Self-motivated and able to prioritize activities effectively
- Nice to have: Implementation experience or knowledge of other Cloud HCM modules
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