Oracle CX Cloud Consultant
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Job Summary
To drive the migration of service operations from Oracle EBS CRM to Oracle Cloud CX, the remote Oracle CX Cloud Functional Consultant will lead discovery workshops, manage functional solution delivery, and design end-to-end Field Service and Depot Repair processes, with some travel required to Boston, MA.
Key Responsibilities
- Lead discovery workshops, requirements gathering, and solution design for Field Service and Depot Repair operations
- Own functional solution delivery for the migration from Oracle EBS CRM to Oracle Cloud CX
- Conduct fit-gap analysis and define functional integration requirements between Oracle CX and other applications
Required Qualifications
- Proven hands-on implementation experience with Oracle Cloud CX and Oracle Field Service
- Demonstrated experience delivering depot repair requirements within an Oracle Cloud solution
- Experience leading full implementation lifecycles, including design, configuration, and go-live
- Strong experience preparing functional documentation and conducting fit-gap analysis
- Ability to translate complex business requirements into practical cloud solutions
Complete Job Description
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