Oracle CX Cloud Consultant
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Job Summary
To support the migration of service operations, the remote Oracle CX Cloud Functional Consultant will lead the transition from Oracle EBS CRM to Oracle Cloud CX, focusing on Field Service and Depot Repair processes while managing stakeholder engagement and technical teams throughout the implementation lifecycle.
Key Responsibilities
- Lead discovery workshops and requirements gathering for Field Service and Depot Repair operations
- Own functional solution delivery for the migration from Oracle EBS CRM to Oracle Cloud CX
- Conduct fit-gap analysis and design end-to-end processes for Field Service and Depot Repair
Required Qualifications
- Proven hands-on implementation experience with Oracle Cloud CX and Oracle Field Service
- Demonstrated experience delivering depot repair requirements within an Oracle Cloud solution
- Experience leading full implementation lifecycles, including design, configuration, and go-live
- Strong experience preparing functional documentation and conducting fit-gap analysis
- Ability to translate complex business requirements into practical cloud solutions
Complete Job Description
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