Order Documentation Supervisor

Job Summary

Overseeing daily workflow and quality standards, the full-time remote Order Documentation Supervisor will manage the performance of Order Documentation Specialists, ensuring accurate and timely documentation reviews while providing training and support.

Key responsibilities

• Supervise and balance the workload of Order Documentation Specialists to ensure timely completion of documentation reviews and related tasks
• Provide coaching, training, and feedback on documentation standards, payer requirements, and workflow expectations
• Monitor team quality and productivity metrics, identifying trends and opportunities for improvement

Required qualifications

• High school diploma or equivalent required; associate degree or relevant healthcare coursework preferred
• Minimum of five years of experience in reviewing and interpreting medical records and related healthcare documentation
• At least three years of supervisory or training experience in the US healthcare space
• Strong knowledge of medical terminology and documentation related to patient care
• Proficiency with Microsoft Office applications and experience with claims or documentation systems