Order Entry Analyst

Job Summary

To support a growing team, the full-time Order Entry Analyst will manage order entry processes, review and approve customer orders in Salesforce, and handle customer refunds and chargebacks while working remotely.

Key responsibilities

• Process and approve orders for invoiced accounts while coordinating with customers and internal teams
• Generate invoices and complete billing reconciliations to ensure timely invoicing for all customers
• Evaluate and process customer refund requests and disputes in compliance with company policy

Required qualifications

• Bachelor's Degree in Business, Finance, or Accounting
• 1-3 years of professional work experience in Finance or Accounting
• Experience with Salesforce and NetSuite is preferred
• Proficiency in Microsoft Office Suite, particularly Excel
• Strong communication, time management, and decision-making skills